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Name: Jan Walsh
Email: jwalsh@siemens-pyramid.com
Age: 56
Occupation: Self-employed Consultant
NumberOfCruises: 9
TravelAgent: No
Ship: Crystal-Harmony
SailingDate: 4/18/98
Itinerary: 14-day Puerto Rico to California via Panama Canal
FoodDiningRoom: 97
CruiseDirector: 96
CabinComfort: 98
FoodRoomService: 97
CruiseStaff: 98
CabinAmenities: 99
FoodLidoDeck: 98
DiningRoomService: 98
CabinQuietness: 97
FoodMidnightBuffets:
CabinSteward: 99
ShoreExcVariety: 97
FoodVariety: 97
DeckService: 98
ShoreExcValue: 97
GoodForHoneymoon: 98
CasinoStaff: 95
PrivateIsland:
GoodForFamilies: 90
LoungeService: 97
TenderService: 97
GoodForSeniors: 98
BeautySalonStaff: 98
EntertainmentLounges: 98
WheelchairAccess: 98
ExerciseFacilities: 97
EntertShowLounge: 98
OverallPortsofCall: 98
BeautySalon: 98
EntertainmentPoolside: 97
CruiseActivities: 98
Casino: 97
AirSeaProgram: 95
MedicalFacilities:
ShipCleanliness: 99
EmbarkDisembark: 98
DiscoNightclubs:
DeckSpace: 98
Stabilization: 96
ShopsOnBoard: 97
SpaceRatio: 99
OverallCruiseValue: 98
Submit: Submit Review
Date: 06 May 1998
Time: 15:49:13
Remote Name: 129.214.141.93
Remote User:
Comments
My 30-year old daughter and myself just returned from a 14-day Panama cCanal cruise, with
stops in St. Thomas, Aruba, Costa Rica and Acapulco. I opted
(for the first time) for a verandah cabin, and certainly agree with others comments about
how hard it will be ever to cruise without one again! We love this
ship and it's staff. I can truly say that our stewardess was the absolute best I've ever
had in nine cruises - warm, friendly and unceasingly responsive to
every request, with a big smile (and we had breakfast room service almost every day -
which is served by the stewardesses.) The cabin amenties were
very good, and the shower was excellent - something rather rare on ships, I've found. The
beds were firm, I thought, but fairly comfy, and the cabin
overall was lovely and spacious. It was particularly nice to have an in-room safe, since
on an upscale ship like this you dress up more, & hence are likely to
take along some nice jewelry. A few comments (pro & con) on embarking &
disembarking. We live in the SF Bay area, and Crystal's air-sea program
booked us SF to Houston the day before sailing, then overnight there, then Houston to San
Juan & the ship. Though they DID have Crytsal people in
Houston to direct us, and to pre-board everyone (hence to be able to go directly on board
in San Juan with no check-in lines, theorectically), they did NOT
have people that we could find, upon arrival in San Juan, and no-one to specifically
direct those of us who HAD pre-boarded where to go - - consequently
many, many people just got into the check-in line. I decidely to go up to the front
check-in desk (pssing by about 100 people in line) and ask; he said, ' Oh,
you can go right on aboard' - so we did. But how many others went through that long line,
only to find that they didn't have to?? Also, a PRINCESS person
directed us where to go - - wake up, Crystal - it's the single area that needs real
attention, I think. Disembarking, on the other hand, was a breeze. We
were in SMALL color-coded groups, & were told ahead of time when our group would be
called. That time came (9:35 am), they called us, & we walked aff
the ship, found our luggage & left! Wow! One last area for comment is the vibration.
I'd read ahead of time about the ships stability & smoothness in the
water, so I was disappointed to find that there was considerable vibration, even in our
forward-area cabing; also, she would do a kind of side-to-side
'shimmy' feelng-thing, which one of our more-knowledgeable table-mates said could come
from the props being out of sync with each other. This made
sleeping a bit difficult, but all in all she is a great ship. Great people, outstanding
service, elegant but still casual surroundings, excellent food and
entertainment to rival the best anywhere! Wow again! Will I cruise with Crystal again?? In
a hearbeat!!!
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