Name: Ron Franczyk
Email: ronff@worldnet.att.net
Age: 47
Occupation: electonic technician
NumberOfCruises: 2
TravelAgent: No
Ship: Holland-NieuwAmsterdam
SailingDate: 11/23/96
Itinerary: Ocho Rios, Grand Cayman, Cozumel
FoodDiningRoom: 95
CruiseDirector: 92
CabinComfort: 95
FoodRoomService: 99
CruiseStaff: 95
CabinAmenities: 90
FoodLidoDeck: 99
DiningRoomService: 90
CabinQuietness: 90
FoodMidnightBuffets:
CabinSteward: 86
ShoreExcVariety: 97
FoodVariety: 89
DeckService: 75
ShoreExcValue: 86
GoodForHoneymoon:
CasinoStaff: 97
PrivateIsland:
GoodForFamilies:
LoungeService: 95
TenderService: 90
GoodForSeniors:
BeautySalonStaff:
EntertainmentLounges: 85
WheelchairAccess:
ExerciseFacilities: 80
EntertShowLounge: 87
OverallPortsofCall: 88
BeautySalon:
EntertainmentPoolside: 80
CruiseActivities: 90
Casino: 92
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 99
EmbarkDisembark: 93
DiscoNightclubs: 92
DeckSpace: 90
Stabilization: 90
ShopsOnBoard: 90
SpaceRatio: 92
OverallCruiseValue: 93
Submit: Submit Review
Date: 09 Feb 1997
Time: 11:20:06
Remote Name: 207.147.25.10
Remote User:

Comments

Deck service was poor. ANy event held on the deck resulted in a long wait or no service at all. You were on your
own to get any drinks, etc. Empty glasses, etc were not picked up.

Exercise facilities were limited. Aerobic classes held had space for 20 and attendance of 100. This was the same
thing for line dance classes. The space was not adequate for the number of people in attendance.

Planning of activities on board overlapped. We had purchased a wedding vow package for parents and we were
unable to finish dinner and attend the wedding vows. The ceremony was scheduled on a formal night where a large
dinner had been served and then we were to go to appetizers, cake & champagne. There were 8 of us and we had to
pay to be a guest and then were put on chairs away from our parents. It seemed the Capt was in a big hurry.

Movies offered were current. Ships officer sat with us for dinner two nights and was very entertaining. We also had
the priviledge to meet a new employee on her first day aboard in the cruise director dept.

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