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Name: Sheila King
Email: Docsheila@aol.com
Age: 50
Occupation: Psychologist
NumberOfCruises: 5
TravelAgent: No
Ship: Holland-Rotterdam6
SailingDate: 7/14/98
Itinerary: Baltic Sea
FoodDiningRoom: 87
CruiseDirector: 90
CabinComfort: 98
FoodRoomService: 85
CruiseStaff: 85
CabinAmenities: 90
FoodLidoDeck: 80
DiningRoomService: 75
CabinQuietness: 95
FoodMidnightBuffets:
CabinSteward: 85
ShoreExcVariety: 100
FoodVariety: 75
DeckService: 65
ShoreExcValue: 90
GoodForHoneymoon:
CasinoStaff: 90
PrivateIsland:
GoodForFamilies:
LoungeService: 80
TenderService: 95
GoodForSeniors:
BeautySalonStaff:
EntertainmentLounges:
WheelchairAccess:
ExerciseFacilities: 95
EntertShowLounge: 70
OverallPortsofCall: 90
BeautySalon:
EntertainmentPoolside: 70
CruiseActivities: 90
Casino: 90
AirSeaProgram: 85
MedicalFacilities: 80
ShipCleanliness: 95
EmbarkDisembark: 100
DiscoNightclubs:
DeckSpace: 85
Stabilization: 90
ShopsOnBoard: 95
SpaceRatio: 90
OverallCruiseValue: 85
Submit: Submit Review
Date: 08 Aug 1998
Time: 01:21:13
Remote Name: 205.188.193.27
Remote User:
Comments
Holland's service has slipped quite a bit with the crew now even
complaining about the 'no tipping' policy to passengers. Trying
to get a drink on the Lido
was impossible as we had to go to the bar ourselves trying
unsuccessfully several times to get a waiter's attention. Also
heard complaints, again from the
crew, as to problems which this newest addition to Holland has.
Plan on dry-dock for over a month to try and make necessary
repairs. Cabins are very
quiet except for ours on veranda deck - could hear running water
from apparently flushing toilets about every ten minutes during
peak hours. Though
reported, no staff ever even bothered to contact us about the
complaint. The veranda rooms are very nice with ample closet
space and whirlpool bath.
Always plenty of room in steam and sauna. The crowd does seem to
be getting older. We chose to renew our wedding vows aboard. It
was a very nice
ceremony, treated with respect by Captain Buckens and crew. The
excusions are better than those I've had on other ships, although
somewhat costly.
Embarkation for alumni is a joy: easy, fast. However, were
literally forced to remain on a bus four hours for a tour of
London we did not want because
hotel would not allow our bus to go directly to hotel. Next time,
I'll book an independent stay in disembarkation city to avoid
this. After getting up at 5:30
a.m. all we wanted to do was eat and sleep, not a tour. Show
lounge entertainment was pretty poor, at least compared to other
lines. While the food in
the dining room was good, variety was lacking. Food in the
private dining room was nothing at all special, and this was
evident in the availability of
reservations.
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