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Note - this page contains multiple reviews.
Name: Charles Rogers
Email: mandrake@texas.net
Age: 72
Occupation: Retired
NumberOfCruises: 1
TravelAgent: No
Ship: Holland-Ryndam
SailingDate: May 7, 2000
Itinerary: Inside Passage
Cabin: 023
FoodDiningRoom: 100
CruiseDirector: 100
CabinComfort: 100
FoodRoomService:
CruiseStaff: 100
CabinAmenities: 95
FoodLidoDeck: 100
DiningRoomService: 100
CabinQuietness: 100
FoodMidnightBuffets:
CabinSteward: 100
ShoreExcVariety: 95
FoodVariety: 100
DeckService: 100
ShoreExcValue: 100
GoodForHoneymoon: 80
CasinoStaff:
PrivateIsland:
GoodForFamilies: 80
LoungeService:
TenderService:
GoodForSeniors: 100
BeautySalonStaff: 95
EntertainmentLounges: 100
WheelchairAccess: 100
ExerciseFacilities: 95
EntertShowLounge: 100
OverallPortsofCall: 100
BeautySalon: 95
EntertainmentPoolside: 95
CruiseActivities: 100
Casino:
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 100
EmbarkDisembark: 100
DiscoNightclubs:
DeckSpace: 100
Stabilization: 100
ShopsOnBoard: 90
SpaceRatio: 100
OverallCruiseValue: 100
Submit: Submit Review
Date: 20 May 2000
Time: 20:46:15
Remote Name: tcnet01-018.sat.texas.net
Remote User:
Comments
On the 2nd night out, I asked our dining room steward, Arsa, should I ask for the hearts of lettuce and peeled
tomatoes, would they be served? He said there would be no problem, and every night thereafter this was
served to me... without asking!
Sure glad that we weren't sinking, as most of us would not have been able to don our life vests! With
instructions, we all succeded, quite a sight to see.
Matt Zack was our program director, tho a young 31, he did an excellent job. Chris Archer had a nice banjo
routine one night, Mike Robinson did a comedy act as a ventriloquist, and James Cielen had an excellent
magic act. Of course there was the Las Vegas style shows, one called Copacobana, and the other On The
Roof. Costumes colorful, dance routines new, and lip sync only about 5% of the time.
Glacier Bay was clear and cold, we did see and hear the ice break off and hit the water. The tram ride up to
Mt. Robets, in Juneau, was on the dock, and a fantastic view of the area. The White Pass rail ride in Skagway
was a great value for the money. Parked right alongside the docks. One could purchase a ticket at their
station, then walk back to the gangway location to board and save $11.00.
We had booked into cabin 047, a mini suite, and were upgraded to the full size suite, not the penthouse of
course!!! I commented to my wife something like... if we go on another cruise; she corrected me with WHEN
we go, etc. Yep will be with Holland America for sure.
Name: Billy Wood Jr.
Email: billy.wood@mindspring.com
Age: 30
Occupation: Vice President Insurance
NumberOfCruises: 7
TravelAgent: No
Ship: Holland-Ryndam
SailingDate: April 1, 2000
Itinerary: Half Moon Cay-Grand Cayman-Cozumel-Key West
Cabin: Main Deck
FoodDiningRoom: 98
CruiseDirector: 100
CabinComfort: 98
FoodRoomService: 98
CruiseStaff: 100
CabinAmenities: 99
FoodLidoDeck: 99
DiningRoomService: 98
CabinQuietness: 99
FoodMidnightBuffets: 98
CabinSteward: 98
ShoreExcVariety: 98
FoodVariety: 100
DeckService: 100
ShoreExcValue: 90
GoodForHoneymoon: 100
CasinoStaff: 95
PrivateIsland: 98
GoodForFamilies: 100
LoungeService: 97
TenderService: 90
GoodForSeniors: 100
BeautySalonStaff: 95
EntertainmentLounges: 99
WheelchairAccess: 100
ExerciseFacilities: 99
EntertShowLounge: 99
OverallPortsofCall: 99
BeautySalon: 94
EntertainmentPoolside: 99
CruiseActivities: 100
Casino: 95
AirSeaProgram: 95
MedicalFacilities:
ShipCleanliness: 99
EmbarkDisembark: 99
DiscoNightclubs: 97
DeckSpace: 99
Stabilization: 99
ShopsOnBoard: 98
SpaceRatio: 99
OverallCruiseValue: 100
Submit: Submit Review
Date: 09 Jun 2000
Time: 16:27:12
Remote Name: 208.248.107.157
Remote User:
Comments
I have given reviews on every cruise we have taken. While I will be thorough I will try to be brief, because
this was simply the best Cruise (out of 7) that we have ever taken. There are no comparisons. The former
ships all had something to offer. My motto, is there is no way you could ever have a bad cruise, unless you
made it that way. The ships we sailed on in the order we sailed on them is as follows. Big Red Boat, Norway,
Carnival Imagination, Royal Caribbean's Grandeur of the Sea (a great ship), Norwegian Leeward (now
sailing under another name with someone), Celebrity's Zenith, and now the Holland America Ryndham.
While our goal has been to try all the lines and see the different things that each line specializes in, Holland
America is the only one that I think I could swear my loyalty. We are going on the Dawn Princess in the
Spring, but after that I will be back on Holland America. Let me just give you the highlights, just trust me, you
MUST sail this ship- if not, your loss as deciding between this ship and another one going on a similar
itinerary is a no brainer.
The highlights are as follows... Embarkation- A breeze, organized and non
frustrating. The only better treatment we have ever been given was on the Leewrad as we were Latitude
members. I might add that with the staff at embarkation being so kind and again organized we knew we were
setting sail on a great cruise with a great company. Room- Yes, it is bigger as the video shows- and quiet-
but let's be real, how much time really needs to be spent in the room. Seen one seen them all unless you
get a suite. My opinion on that is to bypass the suite and use that money for excursions. Excursions- Since I
brought it up, and if you have ever read any of my other reviews, I must say once again- book your
excursion on shore not on the ship. This really goes against what the ship promotes, but if this great site is
to help you in enjoying your cruise best, (and it is), then that is the best advice I could give anyone. The
ship uses many times the same guides, and while yes, I am sure the ship won't leave without you if you are
on one of their excurisions- we have never had a problem with a self found land excursion. Example of price
savings? Grand Cayman- swimming with the Sting Rays. Bought on ship- $55. Bought on land-$25, you
decide.
Ports- We embarked in Ft. Lauderdale. Not as convienient as Miami, but again, unbelievably
organized. We then set sail to HAL's private Island- Half Moon Cay. We read in several cruise magazines
and this site that it is the best Private Island out there. It was great. The best? Nah, for the best private
Island- sail Royal Caribbean and make sure that Labadee Haiti is on the itinerary. It is by far the prettiset
place I have ever been! However, Half Moon Cay was pretty, clean, and well kept. It's shops were laid on
clean cement (wheel chair accessible, although we did not need it)- but again- very clean. Typical HAL.
Food, playground, 2 rest areas, wedding chapel,etc... just fantastic. Second only to Labadee of course. Next
we were in Grand Cayman. I am not that great a fan of this port as the shopping is expensive, the people
are snobbish, and the town not that pretty. That being said, everyone needs to go once. The land tour is
good but overrated. What I highly recommend is swimming with the Stingrays. a once in a lifetime experience
and don't forget- if bought on land- cheaper than the ship. Also, the beaches are gorgeous. Cozumel on the
other hand is once again my favorite port at sea.
Shopping is laid back (don't pay the first price you are
given). Taxi is the only way to travel, and you truly do get a feel for the Mexican culture there. I could spend
a whole week in Cozumel. Here however is what you MUST do in Cozumel. Get in a taxi, ask them to take
you straight ot the National Park and get ready for the best snorkeling you will ever do. Trust me we've
snorkeled all over the world. Nothing beats this place. Plus, the park itself is gorgeous. You will miss a treat
if you do not do this. Again, the ship normally offers this as an excursion, but it is cheaper and quicker just
to get off the ship and do it yourself. Key West was next. Our second visit. Do the trolley tour, then rent a
moped and see the sites. A great day as key West is gorgeous and safe DURING THE DAY! Entertainment-
Like a dream come true. A little of everything for everybody. Don't miss anything that is ever going to
happen in the show lounge. It simply is great and although I am not a fan of Broadway shows- there were
the 2 best I have ever seen. The point about their entertainment is that they have teh high class such as
Broadway shows, and then the normal, which is fun and games with the cruise staff. The Cruise Staff- the
best of any ship.
I know I keep carrying on, but seeing is believing. They were totally involved in everything
they were doing and seemed genuinely interested. They had the best attitudes and MADE this cruise. Hats
off to HAL in this department. Disembarkment- As easy as embarkment. Food- As all ships have great food,
again HAL Ryndham exceeded them all. The selection even at lunch amazed us. Words could never
describe it, but what some ships serve for the main course at dinner, HAL serves for lunch. There was that
much difference. Negatives- only one, tender service. While tendering is never a enjoyable thing- HAL
needs to improve its organization in this area. I am surprised, as they were so organized in every other area,
that they fail here. They way they work it is to tell you to meet in the show lounge at 8 am to get your tender
tickets. I am a believer that to get the most of your day, you should strive to get off asap. Upon arriving in
the room, there was no order to find out who came in first no matter when you got there. Now keep in mind
that we got 1st tender every time, but I saw some that were there before us, end up with tender 7 or even 12
numbers, just because the late arrivers stampeded them when the time to habd out tickets arrived. There
has got to be a better way, surely, HAL will handle this better in the future. My suggestion on how to combat
it? Get there early, pull a chair up to the table close, have your entire party with you and rush to the table
the minute the person sounds go. It sounds ridiculous and is, but it is the best chance you got. Never the
less- it is the only negative on an otherwise great ship and cruise. Ship- Gorgeous, best midsize afloat.
Seemed much bigger than she is- but you can find yourself around easily. Quite beautiful and full of class.
Extras- Popcorn outside the theatres, lido food as good or better than dining room, elegant yet you feel
comfortable, and even the time with the chef was a blast. Finally- We were promised by Celebrity that the
would exceed our expectations. At times, they failed to even meet them. Too bad they have copyrighted that
phrase, because I GUARANTEE you that HAL, on this ship anyway, will do just that. Not only exceed your
expectations, but blow you away.
Name: Mike & Gina McCurdy
Email: mccurdy007@aol.com
Age: 32
Occupation: Project Manager
NumberOfCruises: 1
TravelAgent: No
Ship: Holland-Ryndam
SailingDate: June 30, 1996
Itinerary: Alaska Inside Passage - Southbound
Cabin: Inside
FoodDiningRoom: 95
CruiseDirector: 100
CabinComfort: 98
FoodRoomService:
CruiseStaff: 100
CabinAmenities: 95
FoodLidoDeck:
DiningRoomService: 95
CabinQuietness: 95
FoodMidnightBuffets: 100
CabinSteward: 90
ShoreExcVariety: 100
FoodVariety: 90
DeckService: 95
ShoreExcValue: 80
GoodForHoneymoon: 90
CasinoStaff: 95
PrivateIsland:
GoodForFamilies: 85
LoungeService:
TenderService: 100
GoodForSeniors: 100
BeautySalonStaff:
EntertainmentLounges: 95
WheelchairAccess:
ExerciseFacilities: 90
EntertShowLounge: 95
OverallPortsofCall: 100
BeautySalon:
EntertainmentPoolside:
CruiseActivities: 90
Casino: 100
AirSeaProgram:
MedicalFacilities:
ShipCleanliness:
EmbarkDisembark: 100
DiscoNightclubs:
DeckSpace: 100
Stabilization: 95
ShopsOnBoard: 90
SpaceRatio: 100
OverallCruiseValue: 95
Submit: Submit Review
Date: 10 Jul 2000
Time: 11:36:09
Remote Name: zeus.sabre.com
Remote User:
Comments
We took our honeymoon cruise back in 1996 with Holland America and it was absolutely amazing.
The service levels were outstanding and the Ryndam ship was beautiful. The artwork and decor on
board the ship was museum quality and created a truly rich atmosphere to spend the week. The
cruise director, Susan, was great and a true professional. She has definately found her calling in life
and her personality fit well with the cruiseline. She was always upbeat and able to get crowd
involvement easily. She made an effort to get to know the guests on board and actually knew our
names by end of the cruise! I was truly amazed. The 'no tipping' policy at the time on HAL was a bit
confusing. Actually they had to have a special 'session' to explain the no tipping policy. I thought this
a bit on the tacky side but then again I want to give tips when/if necessary. By advertising a 'no
tipping' policy puts the guests in an strange position of Do I or don't I tip? We ended up tipping but I
wish HAL would set guidelines that would make it easier for the guests to determine tipping
rates/amounts. There did seem to be a salmon theme throughout the course of the cruise as far as
food. I personally am a salmon lover but by the time the we disembarked I didn't touch another piece
of salmon for six months. I guess I should have expected it, afterall we were on an Alaskan cruise.
The excursion variety was very good although a bit on the pricy side for some of the things we did.
Considering we were on our honeymoon and did have a little extra cash it wasn't too bad for us. But
for those who might be a little low on the extra case it could hit the wallet pretty hard. Although HAL is
known to cater to the 60+ crowd we really enjoyed taking our honeymoon cruise on the line. It was
laid back and created an atmosphere where we could truly relax. We are not much into the late night
party scene so this cruise line fit our tastes well. We took a 7 day cruise which made 3 stops along
the way. The stops were wonderful and each city was well worth the trip to get off the boat. We had
an inside cabin which was great because the sun was out most of the night due to the summer in
Alaska. I would recommend this to anyone who cannot sleep with some light coming through the
window. Overall, the cruise was excellent and we would highly recommend HAL to anyone thinking of
going to Alaska.
Name: Carla Rowell
Email: rowell@erols.com
Age: 39
Occupation: Management Analyst
NumberOfCruises: 5
TravelAgent: No
Ship: Holland-Ryndam
SailingDate: June 04, 2000
Itinerary: Southbound Alaska Glacier Voyage
Cabin: 564
FoodDiningRoom: 98
CruiseDirector: 100
CabinComfort: 100
FoodRoomService:
CruiseStaff: 98
CabinAmenities: 98
FoodLidoDeck: 98
DiningRoomService: 97
CabinQuietness: 100
FoodMidnightBuffets:
CabinSteward: 98
ShoreExcVariety: 100
FoodVariety: 100
DeckService: 98
ShoreExcValue: 95
GoodForHoneymoon: 100
CasinoStaff: 90
PrivateIsland:
GoodForFamilies: 90
LoungeService: 100
TenderService: 95
GoodForSeniors: 100
BeautySalonStaff:
EntertainmentLounges: 100
WheelchairAccess: 100
ExerciseFacilities:
EntertShowLounge: 97
OverallPortsofCall: 100
BeautySalon:
EntertainmentPoolside:
CruiseActivities: 100
Casino: 90
AirSeaProgram:
MedicalFacilities: 100
ShipCleanliness: 100
EmbarkDisembark: 100
DiscoNightclubs: 100
DeckSpace: 100
Stabilization: 95
ShopsOnBoard: 95
SpaceRatio: 100
OverallCruiseValue: 100
Submit: Submit Review
Date: 15 Jul 2000
Time: 07:27:48
Remote Name: cache-1.lnh.md.webcache.rcn.net
Remote User:
Comments
Let me start by saying this - FANTASTIC! This was our fifth cruise, but the first on Holland America
and we are sold. We've cruised Carnival and Royal Carribean previously. While they have their
strong points and we did enjoy cruising with them, Holland America has that extra 'something' that
turns an average cruise into a very special and memorable vacation. Of course, our destination,
Alaska, had much to do with this.
There are many reviews on this ship and I have to agree with all the positive comments. I will try to
focus on some other elements and experiences we encountered.
This was a vacation for a family of seven ranging in age from 22 to 72. I was a little concerned prior
to departure about the general age of people on board the ship. I didn't want the younger groups to
feel uncomfortable or bored. I would say the average age during this cruise was 50. It worked out
perfectly and we enjoyed talking with everyone we met, regardless of their age. We enjoyed the
people on board so much, that one of our family members found Ms. Ryndam mid-week and won
some wonderful prizes. The Mr. and Ms. Ryndam contest is put on by the ship to encourage people
to mingle and get to know each other.
The ship is beautiful and although regarded as a mid-size ship, she was plenty big. We still found
ourselves getting lost for the first few days. Cabins are larger than those on Carnival and RCCL and
very clean. We never met or saw our room steward, but believe me, he was there. The room was
constantly kept in order. Fresh sheets daily (a real luxury to me) and fresh towels every time you
used one. The public rooms are beautiful and very comfortable. Many had huge windows which was
great for viewing the fantastic Alaksan scenery.
The food was great and abundant. The Lido Restaurant served a huge variety of foods for breakfast
and lunch. The dinner menu in the Rotterdam Dining Room provided a good selection to choose
from and the portions were comfortable. Save room for dessert! The best meal in my opinion, was
the salmon bake on the last day while cruising the inside passage to Vancouver. They set up a buffet
and BBQ poolside. This is the best salmon we've ever eaten. The rest of the buffet was excellent too.
By the way, this was the only day we encoutered some rain showers during our two-week trip and the
retractable roof over the pool was closed keeping the area dry for the salmon bake. Another plus for
H.A.
Our departure was delayed in Seward due to passengers who had been delayed on their flights. Our
8 pm departure turned to midnight. It was a beautiful evening in Seward, sun shining brightly until
about 10 pm. So we just sat on the deck and enjoyed the sun, snow capped mountains, and
champaigne while waiting to set sail.
Due to our late departure, the Captain was unable to sail College Fjord the next morning in order to
keep us on schedule. I awoke that morning not expecting to see much of anything. I looked out our
cabin window and saw mountains and so many chunks of ice floating in the water. We rushed up on
deck to find out that Holland America was sailing their maiden voyage into Icy Bay to make up for us
having to miss College Fjord. We were told that no H.A. ship had ever sailed in this bay before. It was
beautiful and a real treat because we saw several whales surface in the calm waters.
All ports were wonderful. We booked a tour in each port through the cruise line. We had been
advised, via several reviews on the web, to do this because if something goes wrong on the tour and
you are delayed, the ship has to wait for your return. Two highly recommended tours; in Juneau the
wildlife cruise (on a catamaran) and Mendenhall Glacier tour. We saw so much wildlife! Eagles,
harbor seals, sea lions, dall sheep, dall porpoise swimming along side the ship, whales (which
surfaced about 30 feet from the ship), and a bear. Can't beat it! The tram ride to the top of Mt.
Roberts is also worthwhile and you'll get a beautiful view of the scenery from the top. In Ketchikan, we
took the helicopter sightseeing trip. A little pricey, but oh so worth it! The pilot was wonderful. We all
had headsets so we could communicate with him during the trip. He landed on top of a mountain
covered with wildflowers and snow. It was breathtaking. He also lowered the chopper and circled a
while when we found a bear below us. Unfortunately, H.A. does not really promote this tour as they
should. It is the first year the helecopter firm has signed up with H.A. and are still waiting to receive
the great reputation they deserve. If you're in Ketchikan, give it a try.
My last comment has to do with the staff of the Ryndam. They are superb. Everyone from the highest
ranking officer to the staff you encounter daily was friendly and eager to help in any way they could.
We especially enjoyed the 'team' we got to know in the Crow's Nest lounge. We would go there each
evening as the ship would set sail and have cocktails and enjoy the scenery and the music before
dinner. Rolly, Alvin, and Robert were the best. They knew us by name after the first day,
remembered what we liked to drink, and were always anxious to chat and have a few good laughs
with us. Every evening we were greeted with a handshake or a hug. We still get e-mails from them
even now that the trip is over. I can honestly say these guys put the shining touch on our trip by
making us feel so welcome. This is the main reason we will sail H.A. again.
It was an unbeatable trip and the experience of a lifetime. Now that everyone in our group has had
the cruising experience, we've been bitten by the bug. We're planning another cruise for next year
and would love to make it another Holland America adventure. A return trip to Alaska is also a must.
Everyone should see her once in their lifetime.
Name: Carole Hutchins
Email: gene@accnorwalk.com
Age: 64
Occupation: retired nurse
NumberOfCruises: 10
TravelAgent: No
Ship: Holland-Ryndam
SailingDate: July 9, 2000
Itinerary: Alaska Glacier Cruise
Cabin: 826
FoodDiningRoom: 90
CruiseDirector: 85
CabinComfort: 90
FoodRoomService:
CruiseStaff: 95
CabinAmenities: 95
FoodLidoDeck: 90
DiningRoomService: 95
CabinQuietness: 100
FoodMidnightBuffets:
CabinSteward: 95
ShoreExcVariety: 95
FoodVariety: 95
DeckService: 85
ShoreExcValue: 85
GoodForHoneymoon: 90
CasinoStaff:
PrivateIsland:
GoodForFamilies: 85
LoungeService: 90
TenderService: 95
GoodForSeniors: 95
BeautySalonStaff:
EntertainmentLounges: 90
WheelchairAccess:
ExerciseFacilities:
EntertShowLounge: 90
OverallPortsofCall: 95
BeautySalon:
EntertainmentPoolside:
CruiseActivities: 75
Casino: 90
AirSeaProgram: 90
MedicalFacilities:
ShipCleanliness: 95
EmbarkDisembark: 85
DiscoNightclubs:
DeckSpace: 100
Stabilization: 95
ShopsOnBoard: 85
SpaceRatio: 95
OverallCruiseValue: 90
Submit: Submit Review
Date: 26 Jul 2000
Time: 19:57:51
Remote Name: pm6-85.accnorwalk.com
Remote User:
Comments
Embarkation in Vancouver could have been smoother. We were sent one way to check in, and then
reverse our steps to find a seat in the waiting room. There was a nice man (employee of HAL) that
saw that we had a little one (6 years old) and told us to go up to the gate and be ready to board ship.
When we got there, some grouchy lady told us to go find a seat. When I tried to explain we were told
to come there, she walked away and ignored us. Finally our nice man appeared and he told us to go
ahead and board ship. On board, we were given to a boy to show us our room, and he didn't know
his way around. We went down the stairs, then back up and went down one hallway and back again.
He finally asked his supervisor and eventually he found our room.
Our room was spacious enough
for the 3 of us, my daughter, grand-daughter and myself. We barely had enough closet and drawer
space, but it sufficed. The bathroom was big enough to turn around in, and that was about it. The
tub/shower was nice, although we took showers the water didn't get all over the bathroom, and we
didn't have to fight the shower curtain as it was made out of material, probably a polyester. Our cabin
steward was efficient and was usually seen in the hallway with a big smile. One day he gave the little
one some baloon flowers he had made. The shows in the Vemeer Lounge were rather typical of
cruise ships. The magician put me to sleep. The ventrilaquist/comedian (Ken & Casey) were really
funny. Casey was his stuffed duck, who did the majority of talking. The singers and dancers were
talented and put on good shows. The food was excellent most of the time. My only complaint in that
area was that some of the food was too spicey for me. I had filet mignon one night and ate sea food
all the rest of the time. The fish was excellent, as were the lobster and crab legs.
We usually ate
breakfast and lunch at the Lido. The selection was good, and we usually topped lunch off with a
sundae from the ice cream bar. We never encountered long lines there, like we did on a previous
cruise (Maasdam). One thing that improved was that they had a separate station for made to order
omelets. On the Maasdam a few years ago, they had this in the regular line and it made for some
long waits. My little grand-daughter loved Club HAL, but it had rather limited hours. We liked Disney,
because it was continuous all day long and the child could be checked in whenever. On the Ryndam,
it was limited to when we were at sea, and usually for only an hour or two at a time. My daughter and I
didn't find too many on board activities that interested us. There were things available, but the
scenery outside was more interesting. She like walking the promenade deck, and I like the deck
chairs, and the little blankets they provided, as it was sometimes chilly. Also a nice touch was the hot
chocolate and hot cider that they would pass out to passengers out on decks.
One day it was pea
soup, but I didn't get any of that. One thing that is really nice about the Ryndam, is the pool with the
retractible roof. The girls enjoyed the pool, and one day the sun was shining brightly and the roof
was open. It was only about 60 degrees outside, but plenty warm with the sunshine for swimming.
Some of the teenagers even braved the weather in the outdoor pool. Both pools had warm water in
them. Lastly, the tours we took. I like to take the ship's tours, because of the safety of the whole
situation. They are usually over-priced, but twice on previous cruises, when things didn't go as
planned, the ship refunded us the money. So it's good to know they stand behind their tours. We
took a catamaran cruise in both Juneau and Sitka. They might have been costly, but worth every
penny. We saw whales, a brown bear, seals, otters, bald eagles, and we were blessed with sunshine
both days and the scenery was spetacular. We visited the Raptor Center in Sitka, also, which was
interesting. In Ketchikan, we took the cheap tour, which was to Totem Bight Park. It turned out to be
quite nice. In Valdez, my daughter went rafting, and it was the highlight of her trip. Her only complaint
was that it didn't last long enough. I took the little one on a bus tour through Keystone Canyon and
up to see Worthington Glacier. It was scenic enough, but a lot of highway construction along the way,
and the glacier was quite small in comparison to the ones we'd already seen. The town of Valdez is
not impressive at all. The other towns that we saw were all quaint or charming, but Valdez was without
any character. The trip through Prince William Sound was indeed as they say, looks like little
Switzerland. College Fjord was impressive, but the highlight was Hubbard Glacier. Our Captain told
us we got to within a half a mile from the face of the glacier, and that was the closest he's been able
to get his ship this year. We could hear the crack of the ice as it began to calve, and then the
thundering boom that followed. We had great weather throughout most of the cruise, until the last two
days. Then it was light rain or drizzle off and on. Would I recommend this cruise? You betcha! It was
different from the warm weather cruises, but the towns and scenery were wonderful and HAL has
very nice medium priced ships, with excellent service.
Name: Yonnie & Joe Makar
Email: yonnijoe@helicon.net
Age: 56
Occupation: Retired
NumberOfCruises: 32
TravelAgent: No
Ship: Holland-Ryndam
SailingDate: Nov 11 - Nov 18, 2000
Itinerary: Western Caribbean
Cabin: B117
FoodDiningRoom: 99
CruiseDirector: 100
CabinComfort: 100
FoodRoomService:
CruiseStaff: 95
CabinAmenities: 98
FoodLidoDeck: 98
DiningRoomService: 95
CabinQuietness: 80
FoodMidnightBuffets:
CabinSteward: 100
ShoreExcVariety:
FoodVariety: 100
DeckService: 100
ShoreExcValue:
GoodForHoneymoon:
CasinoStaff:
PrivateIsland: 100
GoodForFamilies:
LoungeService: 90
TenderService: 95
GoodForSeniors:
BeautySalonStaff:
EntertainmentLounges: 90
WheelchairAccess:
ExerciseFacilities: 95
EntertShowLounge: 97
OverallPortsofCall: 98
BeautySalon:
EntertainmentPoolside: 99
CruiseActivities: 99
Casino:
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 100
EmbarkDisembark: 95
DiscoNightclubs:
DeckSpace: 95
Stabilization: 100
ShopsOnBoard: 95
SpaceRatio: 98
OverallCruiseValue: 98
Submit: Submit Review
Date: 25 Nov 2000
Time: 14:09:03
Remote Name: gbg-02b-018.charterpa.net
Remote User:
Comments
We arrived at the ship at 12:45 from our hotel. Whenever possible we fly to the port of embarkation 1 or
2 days early. Holand America's system of getting people on board the ship could use some
improvement. The last couple of times that we have boarded one of their ships in Port Everglades, HAL
hasn't let anyone on board till 1:30. By that time the upstairs and downstairs lounges were packed with
several hundred people. There are only seats for about 150 people so that left many people standing.
We were number 11 and boarded the ship at 2:05. Our first port of call was Half Moon Cay, HAL's
private island. We have been to their private island several times before. The beach is the prettiest of all
the private islands we have been to. Soft white sand - very, very few rocks. However, for anyone in a
wheel chair, this island is not for them. The only paved area is from the tender and around the few
shops. There isn't a paved road to the barbeque (dining) area. There is a tram but it rarely was in
operation the day we were there. We went down to the Vermeer Lounge at 8:10 to get a tender ticket to
go ashore. No line. We were on the island by 8:25. We were surprised to see very few people get off the
ship during the 4 hours we stayed on the beach. Usually the private island is packed by 9:30 and a
beach chair can hardly be found. The Java Cafe has been cut in half. The section by the theater is still
in existance. But the front section is now the Internet Cafe. Besides the main terminal there are 8
computers for personal use. Cost - $.75 per minute which is charged to your cabin. Monday was a
relaxful day at sea. The kitchen tour was in the morning (10:15) and we were able to see the kitchen
personnel making carvings from vegetables and marzipan as well as preparing some of the appetizers
for lunch and dinner. We even got to sample some sausage. Usually the kitchen tours are in the
afternoon and nothing is happening except to watch the help clean dishes and floors. The wine tasting
was also held in the morning (11) which we attended and enjoyed. Because the wine tasting and bingo
were at the same time very few people attended the wine tasting. The afternoon was spent watching
horse racing by the Lido pool and pool games at the navigation pool. Tuesday was Grand Cayman. We
were anchored with 2 other ships. Having been to this port many times before we just roamed around
the streets and had a drink at the Hard Rock Cafe. Because there were 3 ships in port it was very
crowded everywhere. Wednesday we arrived in Cozumel at 2 PM. We docked at the newly renovated
International Pier which boasts about 20 - 25 shops. These shops were not open when we were here in
Christmas 1999. The second floor of the main building will be open in a few months. When we were here
in the spring of 1999 there were only about 8 shops open. What a difference a few months makes! In
June we had docked at the Puerta Maya Pier and were very impressed. But the International Pier is far
better. The Puerta Maya Pier sells mostly liquor, cigarettes, parfumes, and candy with a smathering of
souvenirs. The International Pier has a little liquor, cigarettes & parfume. There is a wonderful selection
of Mayan art, obsidian figurines, onyx chess sets, leather goods, silver & native jewelry. Across the road
are a couple of small native shops. Taxi's are numerous and reasonable - $5 per taxi for up to 4 people
to go into town - the main shopping area. Having been to town several times in the past we chose to
shop at the International Pier. Prices a little higher at the pier than in town. Another reason we chose not
to go into town was due to the fact that, including our ship, there were 6 ships in port. Key West was our
last port of call. This was our second time in this port. The first time we visited Hemingway's house,
Truman's Little White House, the Audubon House, the Light House, the marker indicating the southern
most end of Florida, and Mallory Square. This time we ate at Sloppy Joe's Cafe (not the original) where
many of Hemingway's memorablia is stored on the second floor. Then we went to Captain Tony's (the
origianl Sloppy Joe's) to view the bar where Hemingway drank from 1933 - 1937. While waiting for our
ship to leave Key West, we watched all the venders, local people and visitors gather at Mallory Square
for a sunset festival. When we were in Key West in December 1999 the cruise ship we were on stayed in
port until after sunset which is a spectacular sight. We were scheduled to leave at 5 PM but because
another cruise ship left ahead of us we were delayed till 5:30. As a result we experienced another
beautiful sunset.
Special Notes: 1. Cocktail Hour. HAL still offers free hot and cold hors d'oeuvres. The vegetables are
great but the hot hors d'oeuvres are more spicey and greasy then we like. We noticed that many older
people were avoiding the hot hors d'oeuvres. 2. A sandwich board area has been added in the Lido
Cafe. You can select from turkey, chicken, ham, salmon salad, tuna salad, and chicken salad. 3. Juices
were not available at lunch time at the Lido Cafe. We have been on 6 other HAL cruises and this was
the first time we could not get juices at lunch time in the Lido Cafe. 4. Flaming desserts - on this 7 day
cruise flaming desserts were offered to some guests only a couple of times. The area where we were
seated for dinner was only offered Baked Alaska. The first flaming dessert was suppose to be on
Sunday, first formal day at sea. We were first seating diners and at 7:30 we asked when the crepes
suzettes would be ready. Our waiter checked with the area captain and he said that they would be ready
in half an hour. That meant that we might get them by 8. Since our show began at 8:15 we weren't able
to wait around for the dessert if we wanted a good seat in the Vermeer Lounge. The next evening was
another flaming dessert, peaches flambeau. As a gentleman at our table, whom we had met on a cruise
in June, was celebrating his 93rd birthday we opted for birthday cake. Our waited never asked any of us
if we wanted the peaches on the side. Tuesday - no flaming desserts. Wednesday was banana's foster
and again they weren't ready till nearly 8:15 - one hour after we had finished dinner. Thursday was
Baked Alaska which was served at 7:15! And we actually had some. 5. Mariner's Party. This was our 7th
HAL cruise. Of the 6 Mariner's parties, the last 3 have been at 11:30 AM. We have been told by cruise
personnel that the parties aren't held before dinner is because HAL doesn't have as many repeat
passengers as in the past. There were approximately 350 repeat passengers at the party - way down
from our first couple of cruises on HAL. As we entered the Vermeer Lounge we were offered Bloody
Mary's. Even though it was 11:30 AM and neither of us are fond of Bloody Mary's we asked for
champagne. We sat for 20 minutes and asked 2 waiters for champagne. After watching a group seated
next to us get their 3rd round of drinks, we asked Marcella, the Bar Manager, for champagne. Not only
did she bring us each a glass of champgane but after a few minutes she came back to refill our glasses.
6. Picture's. Besides formal pictures that sell for $21 the majority of the pictures were 6 by 8 that sold for
$10.95 (embarkation, life boat drill, sail away party, Half Moon Cay, first formal night in the dining room,
Cozumel, and Key West). The only 5 by 7 pictures for $6.95 were Grand Cayman and the last formal
night in the dining room. 7. The Ocean Bar. Plays loud music from 9 PM till either midnight or 1 AM. It is
no longer a quiet dance area. If you have a cabin in that area as we did, don't expect to get much sleep
as the base drums and guitars vibrate for hours. We have been on this ship in the past and the Ocean
Bar used to be a quiet, restful place to have a drink after dinner or the show. The Crow's next is a disco
that operates till the 'wee hours'.
In conclusion: As far as we are concerned Holland America still has the friendliest crew on the high
seas(it was a pleasure to be recognized by staff from previous cruises), the best food, and the cleanest
ships. We have 3 more cruises already booked on HAL.
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