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Note - this page contains multiple reviews.
Name: pat jennette
Email: jennette@jcg-schooolhouse.com
Age: 44
Occupation: public relations consultant
NumberOfCruises: 2
TravelAgent: No
Ship: RoyalCaribbean-NordicEmpress
SailingDate: Sept. 18-25, 1998
Itinerary: Labadee, Aruba, Curacao
FoodDiningRoom: 99
CruiseDirector: 99
CabinComfort: 95
FoodRoomService:
CruiseStaff: 99
CabinAmenities: 95
FoodLidoDeck: 80
DiningRoomService: 99
CabinQuietness: 99
FoodMidnightBuffets: 95
CabinSteward: 98
ShoreExcVariety: 99
FoodVariety: 89
DeckService: 90
ShoreExcValue: 80
GoodForHoneymoon:
CasinoStaff:
PrivateIsland: 90
GoodForFamilies: 95
LoungeService: 97
TenderService: 95
GoodForSeniors:
BeautySalonStaff:
EntertainmentLounges: 89
WheelchairAccess:
ExerciseFacilities: 95
EntertShowLounge: 95
OverallPortsofCall: 89
BeautySalon:
EntertainmentPoolside: 89
CruiseActivities: 98
Casino:
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 99
EmbarkDisembark: 79
DiscoNightclubs: 95
DeckSpace: 95
Stabilization: 89
ShopsOnBoard: 95
SpaceRatio: 90
OverallCruiseValue: 90
Submit: Submit Review
Date: 04 Oct 1998
Time: 17:00:55
Remote Name: 206.210.73.84
Remote User:
Comments
This was our second cruise with RCCL, our first was on our honeymoon in 1983 on Song of
America. We took both of our children on this trip. It
was their first cruise. Daughters are 20 and 11. As a family trip, this was great. It was
the Nordic Empress' first seven day cruise, a repositioning,
as we were told, that left from Miami and ended in San Juan. First day on the cruise we
were informed by the captain that Hurricane Georges was
on its way toward us and the itinerary was to change. We were to originally go to Labadee
(which we did do), St. Thomas, St. Croix, and St.
Marten. We ended up at Labadee, Aruba, and Curacao. We never encountered Georges, but the
ship did rock a couple days, probably due to the
weather further away. Labadee was a private area on the northern end of Haiti, like a
tropical paradise. BBQ lunch was great, there were lots of
chairs, we played water aerobics for a very brief period. There was to be sand games like
volleyball and such, but that never happened. RCCL staff
works the island in most places, so you felt like it was an extension of ship service. The
Haitian dancers were dynamite, but the Haitians at the
straw market were obnoxious, and you felt compelled to buy. The scenery all around the
Labadee area was exceptionally beautiful. At Aruba, we
rented a vehicle right off the ship for $60. plus gas. It was well worth the money and
cheaper then an excursion tour. For four of us it was
economical and we had the car for the whole day. We did the outback and saw the desert and
cacti of Aruba, then went to the beaches for the
sand and sunset. A contrast on one island, which surprised us. At Curacao, the port is
like the Netherlands with lots of colorful buildings.
Excursions are plentiful, and the island has lots to see and offer. It was quaint and
filled with a lot of history. The ship was a delight. We had the
best waiter on the ship, Murat Gures, from Turkey. He even waited on us at midnight buffet
if he saw us there. Did lots of napkin and china tricks,
even cut up the younger daughter's entrees for her. Our cabin attendant from Costa Rica
made sure that he spoke Spanish with our younger
daughter as she was studying it at the time. As far as ship services, the Windjammer Cafe
experience upon embarkation was a nightmare. The line
took 45 minutes before we got the food. The Windjammer Cafe was usually a hectic place,
lots of tables always needing cleaned off, and the staff
there not near as friendly as the dining room. The food was repetitious, often the same
every day, with nothing new and exciting to look forward
to. We chose to eat in the dining room although the WIndjammer could be ideal if service
and selection were improved. We loved the band,
Karibbean Klimax, although they played the same songs over and over and over. There needs
to be more variety in music on the pool deck here.
Also, a second pool would be more advantageous as the pool is overcrowded. Beautiful views
from all around the pool deck, though. We used lots
of the activities, and the family earned teeshirts, medals, and other fun stuff as a
result. The ShipShape program is great, with lots of opportunities
for organized physical activity and the opportunity to earn ShipShape dollars for gifts at
the end of the trip. The activities staff was dynamite and
kept the energy level high all week. Helen Kennedy and staff were outstanding. Some of the
entertainment could have been better. The
dancers/singers in It Takes Two, an entertainment revue, were not so polished as would be
expected. Had second seating for dinner and thus
also for the show, which started at 11 p.m. That was late for a younger one to sit
through. There was not enough seating at the Carousel Lounge
to see karaoke by the ship guests. Rearrangement of that lounge could be helpful in seeing
better. In order to get from one side of the ship to the
other, you need to go through the casino. Would have preferred not to do that as we're not
gamblers and the noise from the machines is
annoying. The Centrum is beautiful, and was used nicely for formal picture night. Great
gallery of photos to find yourself then purchase. Prices are
high. Be careful as we spent $100 easily. The prices in the shops were average, some good
buys, especially on teeshirts. Liquor prices on board
were very good. We purchased some for take home. The daily newsletter, Compass, is packed
with info to plan your day, and it is a great tool to
have in pocket all day. There were always lines -- first day for the Windjammer, first
evening for the dining room, to purchase Bingo cards, to get
off the ship, etc. That was annoying. We had a cabin for four. It was tight, but expected.
The shower is like a sardine box. The curtain stuck to you
in the shower. With that exception, the cabin, despite it smallness, was fine. Lots of
drawers and hangers, and our waiter had the room turned
down daily with candies on the pillows. The beds were comfortable, and there was never a
feeling of the ship moving while sleeping, even though
we were on the fourth level, center. Debarkation was a nightmare. It took over an hour to
wait in line to check bags, etc. It didn't seem to be
because we had just arrived in San Juan after the hurricane. It just seemed to be bad
organization. We would do the Nordic Empress again if they
improved the Windjammer and did something to eliminate the lines for everything. It is a
great ship that did a pretty good job with its transition from
a 3-4 day to a seven-day schedule.
Name: John Burns
Email: jb_0228@hotmail.com
Age: 42
Occupation: Pharmacist/Manufacturing Professional
NumberOfCruises: 1
TravelAgent: No
Ship: RoyalCaribbean-NordicEmpress
SailingDate: 10/19/98
Itinerary: San Juan-St Thomas-St Croix-San Juan
FoodDiningRoom: 96
CruiseDirector: 93
CabinComfort: 94
FoodRoomService: 95
CruiseStaff: 94
CabinAmenities: 84
FoodLidoDeck: 88
DiningRoomService: 100
CabinQuietness: 75
FoodMidnightBuffets: -
CabinSteward: 95
ShoreExcVariety: 93
FoodVariety: 95
DeckService: -
ShoreExcValue: 92
GoodForHoneymoon: -
CasinoStaff: 92
PrivateIsland: -
GoodForFamilies: 78
LoungeService: 88
TenderService: -
GoodForSeniors: -
BeautySalonStaff: -
EntertainmentLounges: 83
WheelchairAccess: 82
ExerciseFacilities: 88
EntertShowLounge: 84
OverallPortsofCall: 82
BeautySalon: -
EntertainmentPoolside: 85
CruiseActivities: 90
Casino: 92
AirSeaProgram: 88
MedicalFacilities: -
ShipCleanliness: 99
EmbarkDisembark: 98
DiscoNightclubs: 82
DeckSpace: 93
Stabilization: 90
ShopsOnBoard: 90
SpaceRatio: 95
OverallCruiseValue: 94
Submit: Submit Review
Date: 26 Oct 1998
Time: 15:01:16
Remote Name: 198.80.65.82
Remote User:
Comments
My wife and I were first time cruisers on the Nordic Empress, sailing on 10/19/98 from San
Juan.
We elected to use the air/sea program, since we could not find a cheaper air fare. We flew
from
Harrisburg, PA on Delta to Atlanta, then on to San Juan. The outbound flight RCCL chose
was fine
(we arrived in San Juan around 2 P.M.), but our return flight did not leave San Juan until
almost 5
P.M., and we did not arrive home until after 1 A.M. The perils of allowing the cruise line
set up
your flights, I guess.
Embarkation went well...the longest wait was in the duty free shop before boarding (we
purchased sodas for in the cabin). We were so excited to see the ship and to be boarding!
The
ship was beautiful and clean, though it is showing signs of aging. Although the ship was
recently
in dry dock, they did not apparently refurbish the furnishings or carpeting. Still,
everything was
well-maintained.
We had booked an inside cabin amidships on Deck 4 (the A Deck in the brochure). Since we
already knew that the cabins would be small, we were neither surprised or disappointed
when we
entered our cabin for the first time. Although snug, there was a place for everything. The
bathroom was small, but I had no problem with the shower (and at 5'11" and 210 lbs,
this was a
relief!!!). Our cabin steward, George (though he introduced himself as Giorgio), was
great: he
always had a smile on his face or a cheerful word for you. He aquired a wee friend during
this
cruise (a boy of about 4-6 years old named Manuel) who followed George about and helped
with
the upkeep of his cabins. George was extremely helpful...I locked my wife and I out of the
room
twice!!! Although our cabin was comfortable, I found there to be a bit too much noise to
sleep
(which an inside cabin is GREAT for...perpetual nighttime!!), so both my wife and I used
spongy
earplugs each night.
The food, though not exotic by any means, was tasty and prepared well. Be advised that the
size
of a serving is not extremely large, so if you need to exercise your "food
muscle", be ready to ask
for additional portions. Our dining room attendant was Murat, a fine young man from
Turkey, who
provided the highest caliber of service. My wife and I took the time to learn a little
more about
him, and by the end of the cruise, he was quite a friend. His assistant, Tarkan, was also
from
Turkey, and he performed his duties well, though his was a bit more shy, perhaps because
his
grasp of English was not as good as Murat's. (It's times like that you wish you could
speak their
native tongue...they are truly enjoyable people). We did eat a few meals (breakfasts or
lunches)
in the Windjammer, and the food was ok. Watch out for the fruit salad...the melon balls in
it were
generally frozen, each time I had it.)
Our itinerary called for us to sail from San Juan to St Thomas, St Maarten/St Martin, and
St Croix
before returning to San Juan. We did not get to stop in St Maarten/St Martin, as we caught
the
fringes of tropical depression (now Hurricane Mitch?) which made tendering to the island
impossible. So, we had an impromptu day-at-sea, which really put our cruise director,
Helen
Kennedy, and her staff to the test. By Wednesday evening, everyone, including the cruise
staff,
was beat!! It rained again the following afternoon, but we did have a good morning in St
Croix,
and Tuesday in St Thomas was pretty good also, so all was not lost (just another reason to
come
on another cruise, as I reminded my wife). To compensate for the loss of one port, the
captain
(Lachtiardis?) opened the bar for one hour for free screwdrivers or Bloody Marys, and
offered
tours of the ship's bridge. (Since we missed him at the Captain's reception, my wife was
very
happy to get a picture taken with him on the bridge!)
Not being late night people, I can't comment much about the night clubs/lounges and the
activities there. The shows in the Strike Up the Band lounge were ok. As previously noted,
this
troup of Wave Revue Singers and Dancers were not very polished, but since the ship was
being
tossed pretty well (7-15 foot seas 3 out of 4 nights), we were amazed they remained on
their
feet at all. The comedian, Greg Otto, was the highlight of the cruise's shows...I will
always
remember what SPAM stands for now! The Latin singer, Fito Gueron, was so-so...I likened
him to
a poor-man's Tom Jones.
We did use the casino a little, but the table games were a bit too expensive for our
tastes ($5
minimum bets). This also held true for bingo, where playing six cards per session cost
$35!
We did partake of the spa, each of us receiving a half-body massage with Selka, a pleasant
young woman from Croatia. However, I don't think we will get one again...the sales pitch
you
receive for the natural products is laughable...I read the ingredients in one of the
products...trust
me, you can find it at your local pharmacy!!!
Though it wasn't perfect, we enjoyed our first cruise experience and will definitely look
forward to
going again. Bermuda aboard this lovely ship would be nice, but I think we will first
choose to sail
the Caribbean again,...say in spring, when the seas should be calmer!!
Please feel free to e-mail me if you have any further questions!...john
Name: Mark Alsip
Email: alsip@lex.infi.net
Age: 35
Occupation: Software Engineer
NumberOfCruises: 5
TravelAgent: No
Ship: RoyalCaribbean-NordicEmpress
SailingDate: 10/9/1998
Itinerary: 3 day southern Caribbean
FoodDiningRoom: 100
CruiseDirector:
CabinComfort: 95
FoodRoomService:
CruiseStaff: 90
CabinAmenities: 90
FoodLidoDeck:
DiningRoomService: 100
CabinQuietness: 90
FoodMidnightBuffets:
CabinSteward: 100
ShoreExcVariety:
FoodVariety: 90
DeckService: 90
ShoreExcValue:
GoodForHoneymoon: 95
CasinoStaff:
PrivateIsland:
GoodForFamilies: 90
LoungeService:
TenderService:
GoodForSeniors: 95
BeautySalonStaff: 50
EntertainmentLounges:
WheelchairAccess:
ExerciseFacilities:
EntertShowLounge: 40
OverallPortsofCall: 100
BeautySalon: 50
EntertainmentPoolside: 90
CruiseActivities:
Casino:
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 100
EmbarkDisembark: 60
DiscoNightclubs:
DeckSpace: 80
Stabilization: 100
ShopsOnBoard: 90
SpaceRatio: 90
OverallCruiseValue: 90
Submit: Submit Review
Date: 17 Nov 1998
Time: 20:03:20
Remote Name: 162.114.165.160
Remote User:
Comments
This cruise was unique for its price (just $350), as well as the fact that the areas we
were visiting had just been hit by Hurricane Georges.
We seem to have a talent for sailing into our around hurricanes, we 'toured' Hurricane
Erika during a Carnival cruise in September 1997.
We flew with free round-trip vouchers on Delta. As always when not booking air through the
cruise line, we try to arrive a day or two early because, if
you miss the ship due to air troubles and youre on your own then youre
on your own. Our San Juan hotel had been destroyed, so we had to come
up with alternate plans. Despite Arthur Frommer appearing on television and telling
everyone that 'Puerto Rico is open for business, come on down!',
it really wasnt. Almost all of the Condado district, from where he filmed the
commercial, was still closed.
We ended up sleeping at the airport hotel. Its dark, dingy, noisy, and we had a
great time
the rooms were just $80 a night, some awesome Puerto
Rican food could be had just downstairs in the terminal next to the American Airlines
counter, and it was exciting just wandering around a major
Caribbean air hub, people watching.
EMBARKATION
When embarkation day arrived, we made sure to be at the terminal as early as possible. We
pretty much walked right up to an agent, handed over our
papers, and then walked on board the ship. The nightmare crowds we always hear about seem
to be due to mass-arrivals later in the evening. We
were on board by 1:00PM, did a quick walking tour of the ship, had a buffet lunch, and
then were ready for walking around Old San Juan by 2:00PM.
Unfortunately the weather was still a bit unsettled and a thunderstorm ruined our idea of
the walking tour, so we camped out in the hot tub and drank
Pina Colladas until the weather cleared. Royal Caribbean, for some reason, allows glass in
the pool and hot tub areas, and this was disturbing to me. I
picked up a fallen 'drink umbrella' whose sharp spike was pointed upward for the next bare
foot to get near the hot tub.
The life boat drill was just as annoying as the drills on all the other ships. My only
solution is to cooperate and get it over with as fast as I can. For some
reason, RCL separates the men from the women and children (no joke), so my fiancee and I
couldnt even use the time to chat quietly. The officials
seemed to be upset with us when we attempted to communicate via Morse Code on our
emergency whistles, so we just stood there while they figured
out that the room lists had been accidentally switched.
THE SHIP
Royal Caribbean seems to have done a lot to save their passengers from the ravages of the
sea. Ravages such as wind in your face, salt spray, a view
of the horizon without glass in front of you
this is probably my only serious knock
against the Nordic Empress. It seems that on a Carnival or NCL
ship, I could always find a spot where the wind hit me square in the face, I could look at
the horizon for whales, islands, and so forth without looking
through a window, etc. I just couldnt find that on this ship. I felt like I was
sailing in a glass cage the whole time.
Our cabin was like the cabin on every other ship weve been on. Small, but not too
small, and comfortable. I cant imagine going on a cruise and
spending time in the cabin for anything other than sleeping, bathing, or
well, I
cant imagine spending TOO much time in the cabin. That is, if you
want to
uhm
The cabin was nice. So there.
Usual great service the ice bucket was never empty, dirty towels seemed to
disappear as soon as you dropped them (Cheryl did eventually make me
stop dropping them out the port hole), and we ignored the TV like we always do.
FOOD
The food was good almost beyond description. Im not really into fine dining, but I
loved the food. Easily as good as Norwegian Cruise Lines. The dining
room was like something out of Titanic (before it sank). Our seats were immediately next
to a quartet that played classical and popular 'grown up'
music. The whole setting was fancy enough that I felt a bit uncomfortable. It helped that
the waiters werent pretentious. They were friendly and polite,
but a bit more reserved than those on Carnival or Norwegian. The only strike against them
was that our bus boy couldnt seem to smile if his life
depended on it, even when we handed him his tip envelope on the last night. I suppose he
could have just received bad news from home or
something, so I tried not to take it too seriously.
The buffets and 'non sit-down' dining is far behind Carnival, in my opinion. Weve
been on the Fascination twice, and the stir-fry and prime rib in the
Coconut lounge far exceeded anything that Royal Caribbean came up with in their buffets.
It was almost as if they exhausted themselves on the 'sit
down' dining and didnt have much left to dedicate to the buffets.
The food was OK, dont get me wrong. It did seem like there were fewer choices
though, they kind of ran out of a few things just when I seemed to
want seconds, etc.
PORTS OF CALL
St. Thomas was still St. Thomas. What can you say about it? Lots of shopping which we
avoided as best we could. We missed the water taxi to St. John,
which I prefer because its quiet and there arent any stores. We ended up going
to Megans Bay on St. Thomas. It showed me Im never too old to
learn. I had heard that this beach was overcrowded and touristy. I suppose it could be
with several ships in port, but on this day we were the only ship
and there were very quiet spots on the beach. We rented foam mats and floated in the
turquoise water for hours. I took one short break to get a slice
of pizza from the snack bar on the beach, and regretted it for the rest of the trip. I
think it was food poisoning, as Ive never had problems with sea
sickness. Anyhow, I spent several hours in the bathroom, on my knees, and I wasnt
praying
I dont mean to slander the snack bar on the beach at Megans Bay. Several other
people we met had eaten there on the same day, around the same
time, and had no problems. I think it was just my bad luck. It did take away from the
incredible dining experience on board the ship though, to say the
least.
St. Maarten This is, and probably always will be, one of my two favorite islands (Barbados
is the other). Orient Beach, in my humble opinion, is one of
the best in the world. This was only my 2nd trip there, but its already the beach
that haunts my dreams when its cold here in Kentucky. I cant put it in
words, just go visit it and see if you dont agree with me.
Oh, there is shopping on St. Maarten if youre really into that. Im not.
nuff said.
SHORE EXCURSIONS
We didnt take any of these. We knew the islands we were going to, and we usually
only take excursions when (1) we dont know the place well (e.g.
first time to St. Thomas), or (2) the place doesnt really support independent-minded
tourists because of lack of infrastructure (e.g. Dominica), (3) the
excursion provides equipment we cant bring ourselves (e.g. scuba gear), or (4) the
place isnt too safe on your own (e.g. Caracas). All of our stops
fell out of these categories, so we made use of the local taxis and saved some $$$.
FAMILIES We noticed families on the ship, a few less than on Carnival. The kids seemed to
be enjoying the swimming pool, which was much smaller
than anything Carnival had. The play room looked decent, but again a bit smaller than the
ones on Carnivals ships (I keep referring to Carnival
because we have a 7 year old who wants to cruise only so she can go to Camp Carnival
Carnival is awesome for kids).
ENTERTAINMENT
The poolside band was good. I think they always are, given that theyre usually
formed on the islands that the ships serve. I love reggae, its a shame
that the ship-board bands have to play the watered-down Americanized pop version of the
style. Without exception, every band Ive listened to seems
like they could burst out with incredible music if only the stuffy British entertainment
director would stop glaring at them for a few hours.
I missed all but one nights worth of shows because of the problems from food
poisoning (NOT from food on the ship mind you, see my comments on
St. Thomas). The night I went was mostly forgettable. I thought that everyone had caught
onto the idea by now that "the comedic juggling stylings of
so-and-so" really isnt most peoples first choice of entertainment. Royal
Caribbean hasnt.
EXERCISE
This was only a 3 day cruise so I didnt even bother looking for the exercise
facilities.
SPA
The biggest ripoff on the whole ship. I think I understand why the ships avoid American
registry
its not just the taxes, its the fraud laws. One
massage for an hour was listed at $90 (already outrageous), but then when its over
they tell you that for your convenience theyve added an 18%
gratuity. On top of that there was some other hokey charge I cant even recall, I was
still seeing red over the 'gratuity'. When you emerge from the
massage room, this has already been charged to your account, so there isnt a lot you
can do about it. I vowed never again to get a massage on a
RCL ship, no matter how badly I twisted my neck up while sleeping.
DISEMBARKING
What a mess. They do the same color-coded luggage tag priority system that all the other
ships do, but I think there is only one color of luggage tag.
Thats how it seemed, anyway. The line to exit curled from the single exit door all
the way through the ships auditorium, back beyond the pursers
desk, down the hallway into the photo exhibit hall, and then some. Yuck.
Overall, I would definitely take this ship again if I had the chance. The enclosed feeling
I got from all the glass really is no reason to avoid it... I consider
myself blessed to be able to go on a cruise at all.
Name: Pam Gilles
Email: techni@ismi.net
Age: 46
Occupation: telecommunications trainer
NumberOfCruises: 6
TravelAgent: No
Ship: RoyalCaribbean-NordicEmpress
SailingDate: 10/30/98
Itinerary: San Juan, St. Thomas, St. Maarten
FoodDiningRoom: 75
CruiseDirector: 89
CabinComfort: 92
FoodRoomService: 75
CruiseStaff: 99
CabinAmenities: 89
FoodLidoDeck: 75
DiningRoomService: 98
CabinQuietness: 92
FoodMidnightBuffets:
CabinSteward: 90
ShoreExcVariety: 92
FoodVariety: 85
DeckService: 92
ShoreExcValue: 92
GoodForHoneymoon:
CasinoStaff: 99
PrivateIsland:
GoodForFamilies:
LoungeService:
TenderService: 75
GoodForSeniors:
BeautySalonStaff:
EntertainmentLounges: 98
WheelchairAccess:
ExerciseFacilities:
EntertShowLounge:
OverallPortsofCall: 98
BeautySalon:
EntertainmentPoolside:
CruiseActivities: 92
Casino: 98
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 75
EmbarkDisembark: 50
DiscoNightclubs:
DeckSpace: 88
Stabilization: 85
ShopsOnBoard: 90
SpaceRatio: 85
OverallCruiseValue: 85
Submit: Submit Review
Date: 21 Nov 1998
Time: 21:26:05
Remote Name: 208.165.239.167
Remote User:
Comments
Although this was our 6th cruise, it was our first with RCCL and we decided to start with
a short one to see how we liked the line. Were we ever
disappointed!
We were met promptly at the airport and whisked onto a bus which took us to the pier; so
far, wonderful. Then we stood in line a full 40 minutes before
being able to board the ship. Although this system did have the feature of allowing us to
register our credit card here, saving us a trip to the purser's
desk, the wait was ridiculous and frustrating. Then we were allowed to wander around the
ship until we found someone to give us our key and direct
us to our room, which had not yet been made up. We paid extra for a suite at the front of
the ship, a location we haven't seen on other ships. Great
location but smaller room with less amenities. We proceeded to the welcome buffet, stood
in line for 10 minutes to get some of the worst food we had
ever seen.
Food and Dining: The dining room provided a dull menu and poorly prepared food, but was
served by the most excellent waitstaff we've ever had.
Perhaps because we sailed from San Juan, we found ourselves at a table of Spanish-speaking
people, so we talked between ourselves for the most
part.
Excursions: We found the excursions to be of good value and run by good companies. On St.
Maarten, though, we had to take a tender, and found
this service to be another downfall of RCCL. Instead of running a few smaller tenders like
other lines do, the ran a couple of big ones, and we had to
wait in the blazing sun for 10 minutes until the tender was full.
Entertainment: We did not attend any of the shows, but found the disco to be big fun.
Casino: One of the best, and casino personnel were friendly and helpful.
Overall, would say this line has the best level of service, but they have to make great
strides with food, embarkation procedures and tender service
before we would consider sailing with them again. We are going to try Princess next for
our spring Panama Canal cruise.
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