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Name: Marisa Kamin
Email: marisakamin@yahoo.com
Age: 22
Occupation: Student
NumberOfCruises: 2
TravelAgent: No
Ship: RoyalCaribbean-Sovereign
SailingDate: March 9, 1998
Itinerary: Nassau, CocoCay, Key West
FoodDiningRoom: 75
CruiseDirector: 90
CabinComfort: 85
FoodRoomService: 70
CruiseStaff: 85
CabinAmenities: 85
FoodLidoDeck: 70
DiningRoomService: 80
CabinQuietness: 70
FoodMidnightBuffets: 70
CabinSteward: 85
ShoreExcVariety: 80
FoodVariety: 80
DeckService:
ShoreExcValue:
GoodForHoneymoon:
CasinoStaff:
PrivateIsland: 100
GoodForFamilies:
LoungeService:
TenderService: 95
GoodForSeniors:
BeautySalonStaff:
EntertainmentLounges: 90
WheelchairAccess:
ExerciseFacilities: 80
EntertShowLounge: 98
OverallPortsofCall: 85
BeautySalon:
EntertainmentPoolside: 90
CruiseActivities: 80
Casino:
AirSeaProgram:
MedicalFacilities:
ShipCleanliness: 90
EmbarkDisembark: 90
DiscoNightclubs:
DeckSpace: 85
Stabilization: 89
ShopsOnBoard: 80
SpaceRatio: 90
OverallCruiseValue: 80
Submit: Submit Review
Date: 07 Sep 1998
Time: 17:29:17
Remote Name: 129.171.63.63
Remote User:
Comments
We had heard nothing but good things about Royal Caribbean
cruises, so we decided to try it. I had been on Carnival's
Ecstasy the previous year...and
from what I heard, the Sovereign of the Seas was going to blow me
away. Unfortunately, we were very disappointed.
We arrived on board to find our luggage damaged. However, they
patched it for us within 24 hours.
Our room was at the very end of the hall. We thought this would
be quiet (away from partying-spring-breakers). Well, we weren't
bothered by people, but
our room happened to be right next to the anchor. So every time
the ship dropped anchor (about 7:00 am each morning), it was so
loud in our room, we
couldn't even carry on conversation. If the noise level wasn't
bad enough, our whole room was also vibrating. We asked to change
rooms, but were
informed that the ship was full and there was absolutely nothing
they could do for us.
Another problem we had was with the bathroom. For some reason,
our toilet just stopped functioning. We called someone to come
and fix it (this was
before dinner). When we returned from dinner and the show (about
4 hours later), the toilet was still not working. We called
again. This time they told us
we called the wrong number (even though we called that number
earlier and were told that the toilet would be fixed
immediately). So we called another
number and within an hour or two, the toilet was fixed. We
thought nothing of this incident until it happened three more
times. At least we knew the right
extension to call! However, it was extremely annoying and
frustrating to have the toilet stop functioning 4 times on a 4
day cruise.
Then there was the food...The dining room selections seemed
boring. The food was mediocre at best. I had better food on
Carnival (and they're
supposed to be one of the 'least-best' when it comes to food).
For example, no matter how steak was ordered, it always came out
dry and too well done.
Breakfast in the Windjammer was no better than in my college
cafeteria. I expected omelettes made to order, fresh Belgian
waffles, etc. They had
unappetizing scrambled eggs in a chafing dish, alongside
'hash-browns' that tasted like they had just been defrosted and
warmed in the oven (Ore-Ida is
much better if you want frozen hash-browns). The pastries were
not worth the calories. Overall, the food was very disappointing.
On top of all of that, our
dining room waiters hardly spoke English. We were jealous of all
the other tables who were having fun with their waiters.
The shows were very entertaining. But aside from the shows, we
didn't find too many interesting activities.
The only redeeming factor of the cruise was CocoCay. It was like
paradise. We got off the ship early and made it onto the beach
before everyone else.
The water was crystal-clear, the sand was powdery-white, and the
sky was a perfect blue dotted by a few white clouds. We didn't
want to leave! We hiked
around the island (the rocks were a little tricky) when the beach
started getting too crowded. It was really amazing!!!!
We are giving Royal Caribbean another chance (this December on
the Majesty). I hope a longer cruise will be different (I've
heard this is true). So I might
still recommend Royal Caribbean; just don't go on the Sovereign!
(And try to choose an itinerary that includes CocoCay...)
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