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Note: This page contains multiple reviews.
Name: Laurie Levine
Email: laurlev@worldnet.att.net
Age: 61
Occupation: self emplyed computer consultant
NumberOfCruises: 1
TravelAgent: No
Ship: Renaissance-VIII
SailingDate: August, 1998
Itinerary: Riviera
FoodDiningRoom: 95
CruiseDirector: 98
CabinComfort: 99
FoodRoomService:
CruiseStaff: 99
CabinAmenities: 99
FoodLidoDeck:
DiningRoomService: 98
CabinQuietness: 99
FoodMidnightBuffets:
CabinSteward: 99
ShoreExcVariety: 95
FoodVariety: 95
DeckService:
ShoreExcValue: 85
GoodForHoneymoon:
CasinoStaff:
PrivateIsland:
GoodForFamilies:
LoungeService:
TenderService: 85
GoodForSeniors: 90
BeautySalonStaff:
EntertainmentLounges:
WheelchairAccess:
ExerciseFacilities:
EntertShowLounge:
OverallPortsofCall: 90
BeautySalon:
EntertainmentPoolside:
CruiseActivities: 90
Casino:
AirSeaProgram: 50
MedicalFacilities:
ShipCleanliness: 99
EmbarkDisembark: 95
DiscoNightclubs:
DeckSpace: 98
Stabilization: 90
ShopsOnBoard:
SpaceRatio: 99
OverallCruiseValue: 90
Submit: Submit Review
Date: 02 Sep 1998
Time: 15:30:52
Remote Name: 12.79.161.83
Remote User:
Comments
I require a special diet. Renaissance lived up their promise to be sure that there was
always something I could ear.
Almost everyone else flying out of Kennedy Airport was on a direct, non-stop TWA flight.
When they arrived in Rome in the AM, they were transported to
their hotel on a comfortable air-conditioned bus.
My husband and I (and one other family) were flown on a Lufthansa flight with a three-hour
layover in Germany. We were transported to our hotel in a
broken down, non-air-conditioned van, and arrived in the evening, therefore losing a day
of sightseeing in Rome.
On the day wehad received our flight information, I immediately called Renaissance, but
was told that it was too late to change to a non-stop flight.
I was told by those who had been on the TWA flight, that there were many empty seats. I
wrote to Renaissance after the cruise expressing my
disatisfaction.Yesterday someone from Renaissance called to tell us that, we were placed
on the Lufthansa flight (even though that was a far less
convenient flight) because we had sent in a Silver Winds coupon for $100 in shipboard
credit. No one had ever informed us that this could affect our
flight arrangements.
Renaissance indicated that that's the way they handle things. They offered no apology for
not at least warning us. Nor did they apologize for the
transport to our hotel.
Although we enjoyed many other aspects of the cruise, we are not sure we would travel with
them again
Name: George Tway
Email: Georgetway@aol.com
Age: 51
Occupation: Marketing Manager
NumberOfCruises: 2
TravelAgent: No
Ship: Renaissance-VIII
SailingDate: April 11, 1999
Itinerary: Rome,Porta Venere,Livorno,Monaco,Barcellona
FoodDiningRoom: 100
CruiseDirector: 95
CabinComfort: 100
FoodRoomService:
CruiseStaff: 95
CabinAmenities: 100
FoodLidoDeck: 95
DiningRoomService: 100
CabinQuietness: 100
FoodMidnightBuffets:
CabinSteward: 100
ShoreExcVariety: 80
FoodVariety: 95
DeckService: 95
ShoreExcValue: 80
GoodForHoneymoon: 95
CasinoStaff: 100
PrivateIsland:
GoodForFamilies:
LoungeService: 100
TenderService: 95
GoodForSeniors:
BeautySalonStaff: 100
EntertainmentLounges:
WheelchairAccess:
ExerciseFacilities:
EntertShowLounge:
OverallPortsofCall: 85
BeautySalon: 90
EntertainmentPoolside:
CruiseActivities: 80
Casino: 75
AirSeaProgram: 95
MedicalFacilities:
ShipCleanliness: 95
EmbarkDisembark: 100
DiscoNightclubs:
DeckSpace: 80
Stabilization: 85
ShopsOnBoard: 60
SpaceRatio: 90
OverallCruiseValue: 95
Submit: Submit Review
Date: 02 May 1999
Time: 20:35:32
Remote Name: 222.portland-15-20rs.or.dial-access.att.net
Remote User:
Comments
We purchased this cruise on the internet about 60 days before sailing. It included air
from New York and 2 days in Rome pre
cruise and 2 days in Barcellona post cruise.
The flight from New York to Rome on Luftansa was good, even in coach the service was
great. We were met by
Renessaince and the transfer to the Hotel was superb. The Hotel in Rome was first class,
we had a room with a balcony over
looking the grounds of the American Embasy. We only went on two precruise tours in Rome.
The first was the highlights of
Rome Tour and it was fair at best, our tour guide was the problem. We took the day tour of
the Roman hillsides with a stop
at Castelgondolfo. It was an excellant tour and well worth the money. the transfer to the
ship was great and we were amazed
at our room. Even though we were on the lowest passenger deck, our room was fabulous. It
had a queen size bed, a wrap
around dressing table. The sitting area had an entertainment center, couch and chair with
a coffee table, bar and safe. We
met our Stewardess (Alice); she was the best.
The seas were somewhat rough. We were not able to go to our first port of call-Portafino.
We had to divert to a small cove
called portavenere. It was a wonderful little village and one of the highlights of the
cruise. Livorno and Florence were
excellent and the ground tour to Florence was well worth it. The next port was Monaco with
a 1/2 day excursion to the
French town of Eze. This was another highlight of the trip, and the tour was well worth
its price. We stayed extra time in
Monaco because of weather and had to miss Marsaille and head straight for Barcellona. That
was fine because it gave us
some time on board during the day. The post cruise in Barcellona was good, the hotel was
not near the caliber of the hotel
in Rome.
The meals on board the ship were excellent, I cannot say enough about the staff. They were
the best. We had no bad
experience with any of the staff or amenities on the ship.
There are no shops, the casino is small and the pool is microscopic, so not a good family
cruise ship.
We made wonderful friends and had a great time I would definitely recommend this cruise
and We hope to sail again soon
with Renessaince
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